Skip to content

The Journey to Excellence Continues: Insights from Scrubbed Leadership Summit 2024

Share on:

At Scrubbed, our mission to be a global community that attracts and develops the right talent committed to providing excellent products and services remains steadfast. This year’s Leadership Summit, held at Aureo, La Union from December 4 to 6, served as a testament to that mission, emphasizing growth, collaboration, and excellence in leadership development. It was a pivotal moment of reflection and forward-thinking, laying the foundation for a stronger, more aligned organization prepared to continue raising the bar in client service.

A Shift in Focus: From Strategy to Leadership Development

Unlike previous years, where discussions centered heavily on strategies and action plans, this year’s summit marked a significant evolution. The focus was squarely on equipping our managers, senior managers, and directors with the tools and perspectives they need to excel as leaders. This shift to a leadership development-centric summit directly reflects one of Scrubbed’s aspirations: developing inspirational leaders within the organization for the next generation.

In line with our Core Values—Integrity, Excellence, Empathy, and Openness—we embraced change, recognizing the importance of adapting to the evolving needs of our professionals and clients. This year’s theme, “Embracing Change, Excellence from Within,” resonated throughout the event, inspiring our professionals to embrace adaptability and strive for leadership growth. The origami crane, symbolizing resilience and transformation, beautifully captured this theme. Just as origami folds create a masterpiece, the experiences and challenges we encounter shape us into better leaders, enabling us to soar higher through internal transformation.

A Leadership Summit Designed for Impact

The summit featured three distinct yet complementary days. Day one set the tone with impactful keynote speeches from Gani and Mark. Gani welcomed participants with reflections on the significance of the venue, La Union, aptly named for its symbolism of unity—a value integral to Scrubbed’s culture. He emphasized the inevitability of change, urging leaders to embrace it not passively but actively, with excellence as a guiding principle. 

“We shouldn’t be tired of the word change,” Gani remarked. “Our organization is evolving every year, and within that change lies the excellence we must harness.”

Mark followed with an invitation to approach the summit with fresh perspectives. He encouraged participants to challenge the status quo, question assumptions, and explore new possibilities. “This exercise is about starting with a clean slate,” he said. “Ask questions. Leave no stone unturned.” These insights underscored the importance of balancing introspection with action, challenging leaders to align personal growth with organizational goals. 

The day also focused on company performance updates, with key presentations shedding light on achievements and areas for improvement. These sessions provided clarity and transparency, encouraging professionals to engage deeply and pose meaningful questions.

Day two was dedicated to interactive workshops—arguably the highlight of the summit. These workshops were carefully designed to foster collaboration and encourage open dialogue. With smaller groups of no more than 25 participants per session, managers had the opportunity to share their insights, raise questions, and exchange best practices in a more intimate and focused setting. This format was a refreshing departure from the larger, more lecture-style sessions of the past. 

As Kevin Dunglao (Senior Manager of Marketing Team) noted, “If the change in the format of this year’s summit is a taste of the mindset we’ll have for 2025, I’m confident that Scrubbed will be able to turn any change into something better.” This feedback reaffirms our direction and readiness to embrace transformation.

Day three offered a refreshing change of pace, serving as a free day for us to relax, bond, and connect on a more personal level. Against the stunning backdrop of La Union’s coastline, with the gentle Amihan winds setting the tone, colleagues shared stories, built stronger relationships, and fostered a sense of camaraderie that extended beyond professional roles.

Scrubbed’s core value that stood out most during the summit was openness. The environment cultivated a culture where everyone felt empowered to share their ideas, insights, and challenges. This openness is essential not only for fostering collaboration among teams but also for driving innovation and continuous improvement.

The summit also reminded us of the strength of our shared aspirations. As an organization, we aim to balance our commitment to our professionals and our clients. By empowering our leaders, we strengthen the foundation that supports exceptional client service and sustained growth.

Looking Ahead: A Culture of Continuous Improvement

Throughout the summit, professionals were encouraged to align their leadership approach with Scrubbed’s key priorities for the coming year. By fostering a deeper understanding of operational excellence, client service, and innovative approaches to resource management, we set the stage for achieving ambitious yet attainable goals. 

The 2024 Leadership Summit was more than a gathering; it was a springboard for meaningful change and a celebration of our commitment to developing leaders who embody Scrubbed’s mission, vision, and core values. As we move into the new year, we are equipped to implement the insights and skills gained, both in our teams and in our interactions with clients. We are confident that this renewed focus on leadership excellence will translate into improved processes, stronger collaborations, and an elevated standard of service.

Looking forward, we plan to build on the success of this summit. By incorporating feedback from this year’s participants, we hope to refine and enhance future summits, ensuring they remain impactful and aligned with our evolving goals. Workshops, targeted discussions, and collaborative formats will continue to be integral elements as we strive to create even more meaningful experiences.

To our leaders and future leaders, the journey to excellence continues. Let us embrace change, overcome challenges, and soar to even greater heights— from within and always together.

Top Posts
Follow Us:
ABOUT THE AUTHOR: