As the Director of Professional and Business Services at Scrubbed, Joy Mendoza-Gallardo brings over 16 years of expertise at the intersection of finance operations, process improvement, and client leadership. Having transitioned from external audit into Performance Improvement (Finance) advisory, Joy specializes in leading large-scale financial transformation projects, including complex implementations, migration strategies, and continuous improvement for shared service centers and corporate finance functions. In her role overseeing the Financial Accounting Services team, she leverages robust project management methodologies to optimize end-to-end finance operations—from close to compliance—for clients across the SaaS, technology, consulting, and healthcare sectors.