Scaling Operations with Strategic Financial Support: Triangle Coffee’s Partnership With Scrubbed
Triangle Coffee (Triangle Co) is a specialty coffee company based on the U.S. East Coast. Founded in 2014, they operate community-focused cafés in Boston and DC, roast and sell curated coffee beans, and offer coffee subscriptions. They also partner with companies and institutions to design and run custom in-house cafés.
As Triangle Coffee expanded, they needed a professional to handle routine finance functions, while they focused on growing the business. With Scrubbed as their partner for many years, Triangle Coffee has been able to meet client expectations with a higher standard of financial information and maintain control of the business’ bookkeeping and accounting.
Operational Demands Consume Internal Capacity
When Triangle Coffee transitioned from neighborhood cafés to providing services for larger institutional partners, the internal demands of the business changed dramatically. According to Ottavio Siani, the CEO and founder of Triangle Coffee, “As we transitioned from those public-facing cafés to working with the B2B customer and started to need to send better, more reliable invoices…I realized I needed help doing that, or I was gonna be spending a big portion of my time cleaning and producing the financial data that our customers needed.”
Expanding the Partnership With Scrubbed
Ottavio already had an existing partnership with Scrubbed, with the latter handling the bookkeeping and finance functions of his other business, Fine Dried Foods, so the decision to scale the partnership and extend it over to Triangle Coffee was an easy one.
Ottavio Siani
CEO and Founder of Triangle Coffee
“Having Scrubbed has really been key to me in allowing me to focus on the business…in making sure our customers get reliable data and, if at any point (they) want more information, (they) can get it quickly. And then also key on the business side in allowing me to kind of easily communicate to strategic partners or other equity holders the performance of the business.”
Benefits of Scrubbed’s Strategic Finance Support
By providing general ledger (GL) maintenance, accounts payable and receivable management, and quarterly financial closing and reporting, Scrubbed enabled Triangle Coffee to maintain high operational and financial standards.
Here’s how the partnership created tangible advantages:
Reliable Bookkeeping & Reporting at Scale
Scrubbed manages financial closes and produces detailed, location-level financial statements, giving leadership clear insight into performance across all locations. “We never had a situation at Triangle Coffee where the information was out of control because of my experience…I think I chose the right time to bring the Scrubbed team on.”
Confidence in Complex Client Invoicing
With large enterprise clients, accuracy and transparency are non-negotiable. Scrubbed supports contract-specific invoicing and provides supporting documentation as needed, helping Triangle meet the high standards of its partners. “When I send an invoice, it needs to be accurate. They need to be able to kind of push on any part of the invoice and get a kind of timely and accurate response. Working with Scrubbed has always allowed me to do that.”
Readiness for Strategic Transactions
Scrubbed’s clean and consistent financial data proved essential during two major transactions: a buyback of equity from a former partner and a partial sale to a strategic investor. “When I’m going through a transaction, I need to produce three years of profit and loss statements and balance sheets…It’s right there. I can send them the reports, I can build a financial model off of accurate historical financial information.”.
Reduced Internal Burden
By outsourcing core finance functions, Ottavio and his team can spend less time in the books and more time where it matters: on growth. “I don’t spend any time putting invoices together and haven’t for a number of years. That’s allowed me to focus on the things that really only I can do for the business right now.”
Why Scrubbed Works
A Trusted Partner for Triangle Coffee
For Ottavio and the Triangle Coffee team, Scrubbed stood out not just for its financial expertise, but for how seamlessly it integrated with their operations. As Ottavio notes, the best things about partnering with Scrubbed include:
Reliability
“I knew that if I came in with Scrubbed, that we would be able to achieve that…That the Scrubbed team has the capacity to basically rescue this company and produce accurate financial reports and build the processes necessary to do so.”
Professionalism
“The work style of the Scrubbed team is that everybody is really nice and really easy to work with. I’ve yet to have a bad experience with somebody at Scrubbed.”
Convenience
“For Triangle Coffee, specifically, where I am doing a lot less on the finance side of things and doing a lot more operationally…having the Scrubbed team take over our finance operation enables me to do that.”
A Scalable Partnership for Continued Growth
With Scrubbed’s support, Triangle Coffee has been able to scale operations confidently while maintaining financial clarity and control. By streamlining routine finance functions, Scrubbed allowed Triangle’s team to stay focused on growth and customer experience.
As the company continues its expansion, Scrubbed remains a vital partner in ensuring the financial foundation is strong enough to support that growth. That growth has been mutual. While Triangle Coffee expanded, Scrubbed developed its own capabilities to better support clients like them.
Related Topics:
- Financial Accounting
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